Who we are

Headquartered in Munich, Germany, Safety Tax Free is a fintech service provider for the European tourism and retail sectors.

We provide digital and smart tax free services, mobile payment, marketing, software development and further services in order to streamline our customers‘ processes using state-of-the-art technology.

Multiple refund methods

Through our cooperation with Visa, MasterCard and PayPal ...etc., we provide multiple payment methods for you to receive your tax refund.

Convenient and fast

No need to fill in tax refund forms by hand or to queue at the airport for cash refund. Payout onto customer account starting from 1 day upon receipt of stamped form and original receipt.

Friendly customer service

Our professional customer service are happy to help you with any question throughout your tax refund process via WhatsApp, Line and WeChat.

How to get your tax refund?

Follow four easy steps to receive your tax refund:
1.  GET YOUR SAFETY TAX FREE FORM
2. GET CUSTOMS VALIDATION BEFORE LEAVING THE EU
*Customs stamp or electronic validation via tax refund kiosk.
3. MAIL US YOUR FORMS AND ORIGINAL RECEIPTS
*Skip this step if shopping in EU countries that have already applied electronic VAT refund procedure (e.g. Spain).
4. RECEIVE TAX REFUND

Learn More

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WeChat Mini-Program

Take full control of your tax refund directly via your WeChat account. An innovative and practical way to enjoy all the benefits of our application from the comfort and security of a platform you are already familiar with.

Browse Stores

Navigate our integrated shopping map to find your favourite stores and coupons

Tax Refund Calculator

Calculate your tax refund amount while shopping, plan and manage your payment simultaneously

Manage/Track your Forms

Keep updated with your refund status at all times, never lose track of your refund claim

Find Customs

Take advantage of our customs office locator and easily find customs desks in any EU airport

Our Brands

Shop with our partners and ask for our forms directly at the check-out

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Lodenfrey

Munich

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Leidmann

Munich

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Metropolitan Pharmacy

Munich Airport

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Müller Drogeriemarkt

Germany, Austria

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It is really convenient, I hope you guys could conquer Europe in the near future!

Zhao

Shanghai, China

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I didn't expect to receive my tax refund so soon, thank you very much! I have to introduce it to my friends and family so that all Chinese people could enjoy the convenience while traveling abroad.

Wang

Liuzhou, China

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Best experience ever, they offer not only efficient service but also higher refund rate. I've sent my forms and receipts to them on Tuesday and already got my refund today! It reminds me my trip in Prag, where I've chosen another service and got less refund with an extra surcharge for service.

Pan

Beijing, China

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Thanks to Safety Tax Free, shopping abroad is now as convenient as shopping in my own country. It's our very first time feeling that Internet did make everything faster and more convenient. I will definitely recommend Safety Tax Free to my friends, and I also hope that you guys could expand your service to the whole world, just like Jack Ma. Good luck!

Liu

Qingdao, China

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I'm glad that I've chosen Safety Tax Free this time to help me with tax refund while shopping in Germany, I had really nice experiences due to their help. Thank you guys so much! I hope you get to help more people in the future.

Lin

Shenzhen, China

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